Common Questions

Frequently Asked Questions

Straight answers about pricing, timeline, scope, and how We Make It Happen Media works with businesses across the Greater Houston area.

Getting Started

Where to begin and what you can see before you commit.

What is the free media diagnosis?

The free media diagnosis is an approximately 4–5 minute interactive assessment that identifies what is holding a brand back before spending another dollar on random content. It collects business profile, current symptoms, follow-up signals, and primary goal, then returns a primary diagnosis with severity level and a recommended treatment plan. Start your free diagnosis here.

Can I see examples of past work?

Yes. WMIH can show the most relevant available portfolio examples.

Can I talk to a past client?

Only when that past client gives permission.

Pricing & Payment

What things cost and how money is handled.

How much does commercial video production cost in the Greater Houston area?

Pricing depends on shoot length, locations, talent, equipment and post scope, with a transparent custom estimate. Every published flat fee is on the price list. Call 936-206-1331 or email Team@wemakeithappenmedia.com to discuss your scope. WMIH replies within 24 hours.

Can I get a refund if I change my mind?

Once editing has started, payments are not refundable because production and editing time has already been performed.

Timeline & Delivery

How long it takes and what you get at the end.

How long does a commercial video production take from start to finish?

Normal turnaround is approximately 5–7 days after filming. Rush delivery may be available depending on scope and schedule. Complex multi-location shoots, larger productions, or ongoing content packages can extend that timeline. We confirm the schedule before any project begins.

How many revisions are included?

One revision is included unless the specific agreement states otherwise. Additional revisions can be charged separately.

How are files delivered?

Digitally, normally through Google Drive. Video is typically delivered as MP4 files; photos are delivered as professionally edited image files.

How long is footage kept after delivery?

Approximately one month after delivery. Long-term storage is not guaranteed.

What if I need delivery faster than 5–7 days?

Rush delivery may be available depending on scope and schedule.

On The Shoot

Scripting, being on camera, and what happens if plans change.

Who writes the script for my project?

WMIH handles the research, planning and scripting for planned content packages, with the client confirming business-specific facts.

Do I need to be on camera?

No. Content can feature employees, products, services, B-roll, voiceover, or other creative approaches.

What happens if weather prevents the shoot?

WMIH reschedules or adjusts the production plan.

What happens if WMIH cannot staff the scheduled shoot?

WMIH communicates with the client and reschedules or substitutes crew when possible.

What if I don't like the creative direction after it's shot?

A reshoot is not automatically included because of a change in creative preference. If WMIH caused a clear production error, the appropriate correction or reshoot can be handled based on the situation.

Working With WMIH

Who the studio works with, where, and on what.

What industries does We Make It Happen Media work with?

WMIH works with service-based businesses across the Greater Houston area, including home service providers, agriculture, real estate, professional services, restaurants, fitness, law, retail, healthcare, and construction. This list should not imply those are the only industries served. The studio specializes in high-ticket and service-based brands where trust and presentation drive the buying decision. See every service for what that covers.

What is the difference between professional video production and DIY phone content?

Professional production adds strategy, direction, lighting, audio, editing and consistency, while phone content can still be useful for authentic day-to-day content.

Do I need professional photography or video first for my business?

WMIH can advise whether a business should prioritize photography or video based on where and how customers are finding the business. WMIH offers both and can advise on the right order during the free media diagnosis.

Where does We Make It Happen Media shoot?

WMIH shoots throughout the Greater Houston metropolitan area, including Houston, Conroe, The Woodlands, Montgomery County, Spring, Katy, Sugar Land, Pearland, and surrounding communities. The studio has served the Greater Houston market for 3+ years.

Does We Make It Happen Media also build websites?

WMIH focuses on media: content strategy, short-form video, commercials, photography, headshots, event coverage, and brand content. Website design and development is handled by our sister brand, We Make Websites Happen (WMWH), based in Conroe, Texas. WMWH builds custom-coded websites that pair directly with WMIH media, giving clients a single coordinated team for the full customer journey. Visit https://wmwh.wemakeithappenmedia.com/ for web design.

Does We Make It Happen Media work with Spanish-speaking clients?

Yes. WMIH serves English-speaking and Spanish-speaking clients across the Greater Houston area. Co-founder and lead videographer Mauricio Olvera is bilingual in English and Spanish and can run production and client communication in Spanish, on set and throughout the project.

Does WMIH do weddings, family portraits, or personal photography?

No. WMIH is 100% commercial-first. The studio works only with businesses, brands, and teams.

Rights & Usage

What you can do with the finished work.

Can I use the finished video in paid ads?

Yes. Paid media spend itself is separate.

Is raw footage included with my project?

Raw footage is handled case-by-case and is not automatically included with every project. Availability, transfer, and any additional fee depend on the specific project and agreement.

Can I use the finished deliverables however I want?

For normal local-business projects, once the project has been paid in full, the client can use the finished deliverables for their own business marketing, including paid advertising. Special licensing situations or unusual usage requirements can be handled case-by-case.

Still Have Questions?

Get In Touch

Reach the studio anytime. Available 24/7 by call or email.